Accept or allow any firewall messages that display during the printer software download and installation. If the router broadcasts separate network names (SSIDs) for each band, connect the printer to the 2.4 GHz band SSID.Ĭheck your firewall software: Your firewall software might prevent the printer from accessing the computer. Make sure the 2.4 GHz router band is turned on and broadcasting. Consult your router manufacturer, Internet service provider, or network administrator for instructions on how to restart the router.Ĭheck the router band setting: Many routers operate in both 2.4 GHz and 5.0 GHz frequency bands, but not all HP printers support both bands. Restart the router: If you are experiencing a slow or intermittent wireless connection, restart your router. Follow the on-screen instructions to connect the printer to the network. Manually connect the printer to the network: Many HP printers have a Wireless Setup Wizard on the printer control panel network or wireless settings menus. Wireless signals are weaker at greater distances between the printer and the router. Move the printer and router closer together: Move the printer and the computer closer to your wireless router, to within 6 ft (1.8 m). Open the Wireless network menu to make sure the printer is connected to the same network as your computer. Restart the printer and the computer: Restarting the computer and the printer can clear error conditions.Ĭonfirm the printer connection and network name: On the printer, make sure the blue light next to the Wireless icon is on and steady. Place a check next to I agree above End-User License Agreement if you agree to the terms, and click OK.Ĭlick here for instructions on how to scan using the Brother iPrint&Scan app.Try these recommendations and procedures to troubleshoot and avoid wireless connectivity issues. Once the installation is complete, click Launch.ĥ. Double-click on the downloaded iPrintScan setup file.Ĥ.

Click here for instructions on how to navigate to our downloads page.Ģ. Download Brother iPrint&Scan from the Brother website. To determine your model's supported operating systems, view the machine's specifications on our website Click here for instructions on how to scan using the Brother iPrint&Scan app.ġ. Not all models are compatible with all listed operating systems.

Instead, visit to download the app from the Brother website. You can download the Brother iPrint&Scan app from the App Store on your Macintosh device.įor machines that support Mac OS X 10.10: Brother iPrint&Scan is not available in the App Store for Mac OS X 10.10.

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